Mike Osterling has more than 30 years of operational leadership experience, including 15 years focused on Lean Transformations. He spent 18 years at Square D Company/Schneider Electric in materials, manufacturing, and Lean leadership roles. He is the principal at Osterling Consulting Inc., is a certified trainer for Lean Manufacturing Implementation (University of Kentucky), is CPIM certified, and is a Six Sigma Black Belt. Osterling has a B.S. in production and operations management, and an MBA in international business from SDSU. He has authored two books: The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments; and Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation.