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Tracy O’Rourke is a Master Black Belt with more than 15 years of success helping organizations such as the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola to build their problem-solving muscles and use Lean and Six Sigma to reach their goals. An accomplished facilitator, trainer and presenter, O’Rourke has trained more than 1,000 people, mentored 300+ people, and has helped complete 300+ projects with resulting savings that range from $50,000-$8 million. Her facilitation expertise runs the gamut, from leadership retreats with top executives, to Process Walks, Kaizen Events, and project team meetings. O’Rourke holds a B.A. in English literature from San Francisco State University, an MBA from the Graziadio School of Business at Pepperdine University, and is a graduate of the SDSU Lean Enterprise certificate program.